Terms of service
Terms of Service – Shahjehan Jewels
This website is operated by Shahjehan Jewels. Throughout the site, the terms “we”, “us” and “our” refer to Shahjehan Jewels. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
By using this site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.
2. Products & Services
All products are subject to availability.
We reserve the right to limit quantities of any products or services that we offer.
We make every effort to display product colours and images as accurately as possible, however we cannot guarantee your device will display colours exactly as they appear in real life.
3. Pricing & Payments
All prices are listed in GBP (£) unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.
We are not responsible for pricing errors and reserve the right to cancel any orders placed at an incorrect price.
4. Orders & Accuracy
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete and accurate purchase and account information for all orders.
Failure to provide accurate details may result in delays or cancellation of your order.
5. Shipping & Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, customs, or external factors beyond our control.
Once an order has been dispatched, responsibility transfers to the shipping provider.
6. Returns & Refunds
All sales are final.
We do not accept returns, exchanges, or refunds unless an item is confirmed faulty or damaged upon arrival.
Please refer to our Return & Refund Policy for full details.
7. Intellectual Property
All content on this website, including images, logos, text, and design, is the property of Shahjehan Jewels and may not be used, reproduced, or distributed without permission.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
All products are used at the customer’s own discretion and risk.
9. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.
It is your responsibility to check this page periodically for changes.
10. Contact Information
For any questions regarding these Terms, please contact us at:
samira@shahjehanjewels.com